I am a Seattle-based designer interested in UX/UI opportunities.

I have 8 years of UX and product design experience in the tech industry and am looking to join a cohesive team of design-minded professionals and develop innovative creative solutions with prestige user experiences.

From 2013-2021 I was the principal UX/product designer for a suite of enterprise web applications and the Lead of a two-person UX team, driving a user-centered design process from start to finish, focusing on research, strategy, ideation, prototyping, visual design, and brand identity while collaborating with a developer to implement, iterate on, and maintain each product in the suite. As a designer I enjoy creating elegant, prestige experiences with striking visual languages, brand identities, and design systems.

Tech Skills

  • User Experience / Usability
  • Rapid Prototyping
  • Architecture / Site Mapping
  • Responsive Design
  • Agile Methodology / Design Thinking
  • User Research / Interviews
  • Adobe Creative Cloud
  • Figma
  • UI / Visual Design
  • Interaction Design
  • Brand Identity / Logo Design
  • Graphic Design / Print Production
  • Jira / Confluence / Bitbucket
  • Git version control
  • HTML5 / CSS3
  • PHP / JavaScript / jQuery
  • SQL / MySQL
  • AJAX / JSON / REST
  • Technical Project Management
  • Wordpress
  • SalesForce / SharePoint


Achievements

CDK STAR Award recipient

CDK Global
  • 8-time award winner 2013-2016
  • Overall Annual Winner for 2015

Art Honors in Graphic Design

California State University • June 2009

Recognized for Outstanding Work in the Graphic Design program at California State University, San Bernardino. Recommended for Art Honors by three instructors and the chair of the Visual Arts Department.



Education

California State University

San Bernardino CA

BA Graphic Design, Web Design | 2009

Art Honors in Graphic Design

Experience

Sincro (divested from CDK GLOBAL)

UX Design Technologist

Seattle, WA

Oct 2013 – Mar 2021

User Experience Lead and Technical Project Manager for an operational design team leading efforts in UX/UI, visual design, front-end engineering, and full-stack development

Managed all design, research & strategy efforts with hands-on oversight of process from discovery to implementation

Involved in all stages of the user-centered design process including user research, interaction design, information architecture, content strategy, and testing

Dramatically improved cross-functional communication, collaboration, and engagement by implementing new solutions for internal messaging, mass-communication, product feedback, process automation, and metric reporting

Steered visual design & brand identity of various products, groups, and events, aligning with parent brand guidelines

Brought abstract concepts to life through illustration, low- and high-fidelity prototypes and wireframes, and iterative ideation

Critical thinker and interdisciplinary problem-solver, able to identify and communicate big-picture perspectives to cross-functional stakeholders to achieve unified long-term solutions

Evolved product features through qualitative and quantitative research, mapping development roadmap using metrics and insights from user feedback and usability testing



CDK Global

Web Designer

Seattle, WA

May 2011 – Oct 2013

Designed and developed client websites on a proprietary website platform

Front-end development in HTML, JavaScript, and CSS, and Adobe CS for custom content

Collaborated with account managers and technical support teams

Supported team as a Mentor, Coach, cross-team Liaison, and website platform Subject Matter Expert

Bug Team Lead, responsible for reporting and escalating website bugs and performing usability testing on proprietary website products

Established universal best practice guidelines on writing and managing bugs and feedback reporting for products and proprietary website platform

Created experimental enterprise portal with social network and gamification mechanics, programmed to display live goals and productivity metrics with interactive elements to increase engagement

Collaborated with Program Managers, executive leaders, and stakeholders as a technical resource and subject matter expert on multiple product launches and program initiatives